American Veterinary Clinic

Al Falah Street
Abu Dhabi - UAE, BC PO BOX 31051

(971)665-5044

www.americanvet.ae

The American Veterinary Clinic team

Your dedicated team of pet care professionals!

 

 

Rinoy Job: The Hospital Supervisor

That explains the suit! The Supervisor!

Rinoy joined the AVC in 2009. His positions in the clinic have included Receptionist and Pet Relocation Advisor but his customer service skills and through knowledge of all aspects of the clinic have allowed him to expand his role into that of Hospital Supervisor to manage all the administrative stuff - sounds boring! But He loves it!  He has an MBA in Human Resources to prove it.  He makes sure everyone completes the chain and everyone follows the rules and policies.  He pays attention to ensure the clinic remains standing - you know vets, they always bring the house down...

In his spare time, when we allow him to leave the clinic, he has a secret double role! Many may have seen him on the cricket pitch in a few cricket league matches in Abu Dhabi, when he swaps his suit for cricket bat beating a poor defenceless cricket ball to a pulp as the number one batsman.  Trophies, certificates and medals litter his apartment...

He has a keen love for dogs and has his own four legged menagerie in Kerala.

Wilma, his wife, 2 kids Bryan and Bianca complete him.

Rinoy's friendly attitude and people skills help set the tone for the rest of the staff!

Speaks: English, Hindi, Tamil and Malayalam.

                                           

 

Habid Thondikodan:  Public Relations Officer

 P.R.O

 Habid, makes sure we all have our paperwork in order and that we are legal residents of the U.A.E.  He liaises with various federal municipal government departments to keep all our licenses, visas and operational requirements legal. 

He facilitates deportation of unwanted staff!  He walks the walk and talks the talk when it comes to handling extremely daunting tasks.

You will occasionally see him assisting in pick up and drop off's for cattery, kennels and consults.

Habid is courageous in his endeavors and is married to Shayla and they have two kids together Hazin and Haya.

He loves running - sometimes away from us - and has completed R.A.K and Adnoc marathons.

Speaks: English, Hindi, Tamil, Malayalam and Arabic.

 

 

 

 

 

 


Our client relationship managers are committed to providing the best possible service.

                                                                  

Kay Anne Lopes: Client Relationship Manageress

C.R.M

Our gorgeous receptionist whose voice you will hear on your phone call to the clinic. Kay is an avid choir singer with a singing voice to lull the angels to sleep! 

She’s also a fiery character with excellent skills in communication and is extremely efficient to take on all your queries ranging from how to trick your cat into a trip to the clinic, to veterinary nutrition advice for your pet.

Although she doesn’t sing on the phone, she does sing to the cats in the cattery.

Kay is currently completing a veterinary nutritional advisor course.

Speaks: English, Tagalog and Arabic

                                                                  

Subin. P. Baby: Client Relationship Manager                           

Few words, but major impact – he speaks when he is spoken to! Subin is friendly and efficient in communications and accountancy, and is a soft-hearted dude who cries when he sees pets in pain - the emotional empath...

He loves cats and is always playing with little dogs in our lobby. He’s also an avid cricketer, after all he is Indian and face it – Indians know their cricket!

He balances the customer relation team with his calmness and problem-solving skill set.  Subin also helps out in the pet relocation department.  Yeah, he can multi-task!

His rough rugged looks hide a big soft inner teddy bear - did we mention he is single?                                                                                                              

Speaks: English, Hindi, Tamil and Malayalam

 

Cattery Staff

Providing the care, attention and TLC your cat deserves...

                                                                             

Carlos: Hospitality and Cattery-in-charge                                                                                                    

He is a man of few words – a hospitality specialist so the clinic hygiene and cleanliness is all on him.  He ensures all our cattery residents are well cared for and is at their mercy! You know cats, they are fussy and needy!

Speaks: English, Tagalog and "cat"

"Keep calm and purr-on"                                                                                                                       

 

Office Staff

Keeping the business side of things in order...

Waruna S. Nanayakkra 

Accountant